Built for the 21st century manager

Better managers.
Better results.

The flagship management training programme. 27 modules, 270 practical tools, and three flexible delivery options. Trusted by HSBC, BBC, NHS, LNER and over 1,000 organisations across 50 countries.

Book a 30-min demo Explore the programme Or pick another way
250,000+
Managers Trained
50+
Countries
1,000+
Organisations
27
Modules · 270 Tools
HSBC● BBC● NHS● LNER● Domestic & General● Royal College of Physicians● UCL● McCain● Day Lewis● Cygnet Healthcare● Monsoon● Graze● One Housing● Hammersmith & Fulham● Institute of Actuaries● CIPP● Red Carnation● National Oceanography Centre● HSBC● BBC● NHS● LNER● Domestic & General● Royal College of Physicians● UCL● McCain● Day Lewis● Cygnet Healthcare● Monsoon● Graze● One Housing● Hammersmith & Fulham● Institute of Actuaries● CIPP● Red Carnation● National Oceanography Centre●
Why this matters

Most managers were never trained.

They were good at their job, so they got promoted. Now they're responsible for people, performance, and culture, often with no formal management training at all. The cost of that gap is huge, and almost entirely invisible until it isn't.

70%
Of team engagement variance is down to the manager.
Gallup, State of the Global Workplace
82%
Of new managers receive no formal training before stepping into the role.
CMI, The Everyone Economy
£84bn
Annual cost to UK economy of poor management practices.
CMI & YouGov, 2023
3.4×
Higher staff turnover in teams led by poorly-rated managers.
McKinsey, Great Attrition study

Better managers aren't a nice-to-have. They are the single highest-leverage investment most organisations can make. This is what we exist to fix.

Three ways to deliver

One programme.
Built around your organisation.

World Class Manager comes in three flexible delivery formats. Pick the approach that fits how your managers work, learn, and lead.

01 · Fully Online

Ready to go from day one.

The full curriculum delivered online: video content, workbooks, reflection prompts, assessments, and CPD accreditation. Perfect for organisations that want to move fast.

  • All 27 modules unlocked, self-paced
  • CPD certified on completion
  • Project manager's guide included
  • Course participation reporting every 6 weeks
02 · Blended

Online learning, with people.

Combines digital learning with in-person workshops to deepen engagement and build real-time problem-solving skills. The format clients see the strongest results from.

  • Bespoke webinar creation included
  • Tailored to your organisational priorities
  • Workshops blend cleanly into modules
  • Real-time interaction at scale
03 · Coach-Supported

One-to-one or team coaching.

The deepest layer of support. Pairs the curriculum with experienced WCM coaches who guide managers through their personal leadership journey.

  • One-to-one or team coaching sessions
  • Tailored to individual leadership challenges
  • Builds self-awareness, confidence, decision-making
  • Best for senior leaders & high-potentials
Implementation

From signed-off to up-and-running.

Light-touch on your team. Most clients are live within four weeks, with the heavy lifting handled by us.

01
Choose format
Online, blended, or coach-supported
02
Align to strategy
Map modules to your goals
03
Launch
Live virtual launch with your people
04
Track progress
Reports every 6 weeks
05
Award & embed
CPD certificates & impact data
Inside the platform

What your managers actually see and use.

Bitesize video lessons built around real management situations. Editable workbooks they can take into their next one-to-one. Reflection questions that drive meaningful change. CPD-certified assessments. All in one clean platform, accessible on desktop or phone, anywhere in the world.

  • Mobile-friendly bitesize video
  • Editable workbooks & reflection prompts
  • CPD-certified module assessments
  • Live chat support, Mon-Fri (UK Time)
  • Global learner community of 250,000+
  • Progress reporting every 6 weeks
The Curriculum

27 modules.
Every critical skill.

Three series, each building on the last. Foundational management skills in Series 1. Advanced leadership in Series 2. Workplace wellbeing built with Lancaster University. Click any module to see what's inside.

Series 1 builds the foundations. How world class managers think and behave. How they set goals that align with strategy. How they run meetings that matter, hold great one-to-ones, and bring out the best in their people. The grounding every manager needs.

Watch & Listen

Hear it from clients,
our CEO, and our content.

Three views into World Class Manager: a client story, a BBC interview with our founder, and a sample module so you know exactly what your managers will experience.

Client Story

World Class Manager at Domestic & General.

How a major UK services business used World Class Manager to develop their management capability at scale, and the measurable difference it made.

BBC NEWS
BBC Interview

Wayne Clarke on BBC Breakfast.

Our CEO and founder, Wayne Clarke, interviewed on BBC Breakfast discussing the state of management in the UK and why it matters more than ever.

Sample Module

Difficult Conversations: a module preview.

The single most-requested skill from managers globally. See how we make it immediately practical, and why 95% of completers leave more confident than when they arrived.

Real Impact

The numbers behind better managers.

Self-reported impact across managers who have completed the programme. Drawn from organisations of every size, sector, and stage.

97%
feel better equipped to influence others
95%
more confident in difficult conversations
4.1/5
manager self-impact rating
27hrs
CPD accreditation on completion
Heard from clients

What leaders say.

"Positively impacting our customers experience, at scale, is key for us. The World Class Manager programme enables us to develop critical management skills throughout our business, for thousands of our valued members of staff, nationally."

Karen Lewis
People Director · LNER

"We chose the World Class Manager programme because of its ease of implementation, impact and clear ROI. We value our managers and investing in them is key to our long-term success."

Nick Ulycz
Chief Operating Officer · Domestic & General Group

"We serve so many important stakeholders, who in turn impact on our nations health and wellbeing. Great management is key to all of this and World Class Manager assists us by building this collective management strength."

Ian Bullock
CEO · Royal College of Physicians

"The team at GGI are extremely responsive and worked in true partnership with us to enable World Class Manager to be accessed quickly and easily by our Leaders. GGI kept in close touch with us and provided additional support where required, including webinars to support the learning."

Richard Bell
Head of Talent Development · Torus
The Global Team

World Class Manager is delivered by a world-class team.

A global team of consultants and partners bringing deep expertise in management development, organisational performance, and leadership coaching across five continents.

🇬🇧
Wayne Clarke
W
Wayne Clarke
Founder & CEO
United Kingdom
🇬🇧
Ashley Price
A
Ashley Price
Director of Operations
United Kingdom
🇬🇧
Rose Leach
R
Rose Leach
Client Director
United Kingdom
🇿🇦
Sarah-Leigh Parkinson
S
Sarah-Leigh Parkinson
Client Partner
South Africa
🇿🇦
Jazlin Rosewitz
J
Jazlin Rosewitz
Client Partner
South Africa
🇹🇷
Ismail Haznedar
I
Ismail Haznedar
Partner
Türkiye
🇬🇧
Mark Vegh
M
Mark Vegh
Partner
United Kingdom
🇳🇱
Erin Bouwen
E
Erin Bouwen
Partner
Netherlands
🇸🇦
AbdulElah Alhadidi
A
AbdulElah Alhadidi
Partner
Saudi Arabia
🇲🇳
Davaasuren Byambachuluun
D
Davaasuren Byambachuluun
Partner
Mongolia
🇲🇳
Demberel Dorjchuluun
D
Demberel Dorjchuluun
Advisor
Mongolia
🇯🇪
Tracey Turmel
T
Tracey Turmel
Coaching Partner
Jersey
🇬🇧
Penny Aspden
P
Penny Aspden
Coaching Partner
United Kingdom
🇬🇧
Paul Rossiter
P
Paul Rossiter
Public Health Partner
United Kingdom
🇬🇧
Lesley Roberts
L
Lesley Roberts
Workforce Advisor
United Kingdom
🇺🇸
Kelly McFadden
K
Kelly McFadden
Client Partner
United States
Ready to go further?

Three ways to take the next step.

Pick the one that fits where you are. We will take it from there. Pricing is built around organisation size and delivery format, designed to be accessible at scale. Request tailored pricing or book a call below.

01 · Register Interest

Find out more.

Leave your email. We will send you everything you need to know about World Class Manager.

Thank you. One of the team will be in touch shortly.
02 · Book a Demo

See it in action.

Thirty minutes with a senior member of the team. See the full programme and how it would work for your organisation.

Book a Demo
03 · Trial a Module

Try before you commit.

Pick any module. Experience it yourself. Decide on the evidence whether it fits your team.

Email Rose